1. Introduction
Protecting your privacy is very important to us. This policy lays out how AEG collects, uses, stores, and protects your personal information when you interact with our website, contact us, request information, submit enquiries, or engage with our services.
If you have questions about this policy, please contact us at [email protected]
Who we are
References to “Aqua Energy Group or AEG”, “we” or “us” in this policy mean Aqua Energy Group Pty Ltd of 2 Kullara Cl, Beresfield NSW, Australia and all subsidiaries within the AEG group of companies (together “AEG”, “we”, or “us”).
2. Information We Collect
We collect and process different types of personal information depending on how you interact with us.
How we collect information
We will primarily collect personal information from you either directly (such as when you email or phone or you speak to us in person, subscribe to a newsletter, request information from us through our social media channels, including through the Get In Touch form available on our website) or indirectly – in some cases, we may also to collect personal information about you from third parties (such as recruitment agencies).
Types of personal information we collect
We may collect personal information including, but not limited to:
- Identification data – such as your name, gender, job title, photograph and date of birth.
- Contact details – such as your home and business address, email address and phone or mobile number.
- Recruitment-related information – such as your name, email address, location, telephone number, qualifications, employment history, interests, types of roles you are interested in, your work application form and resume or CV. If you progress through the interview process, we may also collect interview notes, references, results of any psychometric tests and background checks (including criminal records checks), your work visa and other information to verify your identity and right to work.
- e-Business information – this includes information required to provide access to AEG e-Business websites or portals (such as login information, IP addresses), and records of your use of those websites or portals.
3. Sharing Your Information
We may share your information where necessary to support our business operations, including with:
- AEG employees and authorised representatives
- Service providers who assist with our operations
- Technology providers and business systems used to manage enquiries and relevant communications.
We will not use your information for unrelated purposes without your consent nor will we sell your personal information to third parties.
Cookies and Website Tracking
Our website may use cookies and similar technologies to improve website functionality, understand visitor interactions, and support marketing activities. You may adjust your browser settings to manage cookie preferences.
Additionally, our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party websites you visit.
4. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
While we take appropriate measures to safeguard information, no method of electronic transmission or storage can be guaranteed to be completely secure.
5. Access and Correction of Information
You have rights relating to your personal information held by AEG. Let us know if you want to correct your personal information or if you have concerns about how we are handling your personal information. We respond to all requests we receive from individuals wishing to exercise their rights in relation to any information we hold in accordance with applicable data protection laws.
To make a request, please contact us using our Get In Touch form available on our website.
6. Marketing Communications
From time to time, AEG may reach out and contact you with information about our products, services, projects or solutions that may be relevant to your business.
You may opt out of receiving marketing communications at any time by contacting us.
7. Updates to This Privacy Policy
We will update this policy from time to time where necessary to reflect any changes to our practices, services, or legal requirements. The latest version of this policy will always be available online through the AEG website.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Aqua Energy Group
Email: [email protected]
Phone: 1800 092 210
Website: aquaenergygroup.com.au